A Guide to Comparing Internet Providers Before Switching

Are you looking for a new internet service provider? At first glance, comparing internet providers may all look alike. But you have to look beyond price to see what they really have to offer.

If you spend a lot of time on the Internet for work, school, or entertainment, you want an internet service you can rely on. Your first instinct may be to go with the company that offers the most bandwidth for the money.

However, it’s important to consider more than your monthly bill when you are internet service shopping. Here are a few tips for comparing internet providers.

Find Your Local Providers

Your address is a determining factor when you’re looking for internet services. Don’t sign up with the first company you locate. Although the larger nationwide providers are more visible, there may be smaller, budget-friendly providers in your area.

If you have more than one option, that’s great. Take the time to do a little research to determine which company meets your internet needs.

Determine Reliability

The larger companies have huge advertising budgets and will draw you in with promises of lightning speed and no-drop connections. Before you make a quick decision, find out how the service is in your area. 

Ask friends and neighbors about the providers they use and their experiences with the company. Read customer reviews from an unbiased source for a true picture of a company’s reliability.

Consider Customer Service

If you have a problem with your internet service, you want to be able to reach a service provider. But that’s not always the case, and it can be very frustrating.

Look for companies that value their customers and provide 24/7 support by phone or chat. They should have an easy-to-navigate website with support and contact information available.

Think About Your Internet Needs 

There are a variety of internet services and plans available today. If you live in a big city, you may have more choices available to you. Some choices include:

  • Cable internet
  • DSL
  • Fiber optic service
  • Wireless internet
  • Satellite broadband

If you’re internet service shopping or thinking of switching providers, the best choice is what works for your needs and lifestyle. You also want to consider what types of bundles they offer and if you will save money buying bundled services.

Compare prices and determine if there are any hidden costs. Be sure to ask about the introductory price and if that price will change down the road. 

Ask About Data

A data cap limits how much data you can use within a given period. Most service providers impose a data cap. These differ by company and by plan, so do your research and ask questions about data access.

If you work from home or do a great deal of video streaming, unlimited data options may be best for you. 

Look for Speed

It’s easy to jump on the option that offers the fastest speed. But keep in mind how much speed you actually need. Download speed is a major consideration if you work remotely or do a lot of video streaming or online gaming. 

Five Mbps may be fine for casual browsing and email. Ten Mbps may work for occasional streaming and downloads. If you’re always on the internet working, streaming, or gaming, 40 Mbps may be the best choice.

Comparing Internet Providers

The right internet provider is out there! While you’re comparing internet providers, do a little research to find the one that meets your needs. At Century Link, our goal is to make your online life more accessible, more affordable, and less complicated.

Contact us today to request a quote.