CenturyLink Is One Of The Top Internet Providers In The United States
CenturyLink is a major communications company that provides internet and telephone services to consumers, businesses, and other organizations. The company also offers its fiber-based services under the name “Qwest“. In 1990, CenturyLink acquired US Telecom as its parent company. CenturyLink’s headquarters are in Monroe, Louisiana.
CenturyLink has over six million subscribers, with annual revenue of around 12.44 billion USD. The service is currently active in 36 states across the USA. Because CenturyLink offers telephone service, there are cross-selling opportunities available to internet customers through which they can sign up for television and phone services.
CenturyLink provides DSL, fiber, and dial-up internet solutions to customers. There are different speed packages for customers with different needs. CenturyLink also operates a one-gigabit network in select areas of the west coast.
Although CenturyLink does not have any specific plans to implement data caps for their services, some “Fair Access Policies” may affect certain customers. According to CenturyLink’s Fair Access Policy, “Customers who exceed an average of 250 GB per month may have service slowed for the remainder of that month’s billing cycle. Customers who exceed an average of 250 GB per month more than once in 6 months may have their service permanently slowed to 128 kbps download speeds.”
Customers can monitor their usage on CenturyLink’s website and can also upgrade or downgrade plans when they want to.
CenturyLink provides internet services in serveral different speed packages, ranging from 1.5Mbps to 960 Mbps.
Depending on the package, CenturyLink offers speeds of up to 960 Mbps for both downloads and uploads.
Customers report that CenturyLink does not have any data caps for its internet services.
The majority of customers who reviewed CenturyLink have had mostly positive things to say about the company. Many reported that customer service was helpful, and several mentioned receiving free upgrades or extra features with their service. One common complaint among users is the high cost of service compared to other providers. According to one reviewer, “CenturyLink is a good company… but the prices are a little high.”
There have been several complaints from customers about CenturyLink’s billing practices. Many users have reported being overcharged or being billed for services they did not agree to acquire. Some customers have also reported receiving unexpected charges or unauthorized changes to their accounts.
Customers interested in CenturyLink’s services should be aware that the company does not offer a contract for internet service. Customers can choose to sign up for month-to-month contracts, but they will need to pay a fee to cancel their accounts early if desired.
CenturyLink can provide high-speed internet, which is much faster than its competitors. However, many customers report that prices for this service are much higher than other providers like Comcast. CenturyLink does not offer contracts for internet service. This means that customers can choose to sign up on month-to-month terms, but they will pay a fee if they want to cancel their accounts early. Customers frequently report being overcharged, billed for services they did not agree to purchase, or receiving unauthorized changes to their accounts.
